Audit It

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Audit It platform, websites and related services (the "Platform"), provided by Audit It Limited ("Audit It", "we", "us" or "our"), a company registered in England and Wales (Company No. 17258971) with its registered office at 19A Singleton Court, Wonnastow Road, Monmouth, NP25 5JA, United Kingdom.

By creating an account, accessing or using the Platform, you ("you" or the "Customer") agree to be bound by these Terms. If you are entering into these Terms on behalf of a business or other organisation, you confirm that you have authority to bind that entity. If you do not agree, you must not use the Platform.

These Terms incorporate our Privacy Policy and, where applicable, our Data Processing Agreement, each of which forms part of these Terms.

2. Definitions

3. The Platform and Licence

Subject to these Terms and payment of any applicable fees, we grant you a non-exclusive, non-transferable, revocable right to access and use the Platform for your internal business purposes during your subscription. The Platform enables you to build contact forms that capture Prospect details and to generate Audits. We may update, improve or modify the Platform from time to time.

4. Eligibility and Accounts

The Platform is intended for business and professional use only and is not for individuals under the age of 18. You must provide accurate registration information, keep your account credentials secure, and you are responsible for all activity under your account and that of your Authorised Users. You must notify us promptly of any unauthorised use of your account.

5. Fees, Billing and Renewals

Fees are as set out in your chosen subscription plan. Payments are processed by our payment provider, Stripe. Unless stated otherwise, subscriptions renew automatically for successive periods until cancelled, and fees are exclusive of applicable taxes (such as VAT), which you are responsible for paying. Except where required by law, fees are non-refundable. You may cancel at any time to prevent the next renewal, as described in Section 18.

We may change our fees for a future renewal term by giving you at least 30 days' notice before the renewal date. The revised fees apply from the start of that renewal term; if you do not agree, you may cancel before the renewal takes effect.

6. Your Responsibilities and Acceptable Use

You agree to use the Platform lawfully and in accordance with these Terms. You must not:

• use the Platform to send spam or unsolicited communications, or in breach of marketing or electronic communications laws;
• upload or transmit unlawful, infringing, harmful or misleading content;
• attempt to gain unauthorised access to, reverse engineer, scrape, overload or disrupt the Platform or its security;
• resell, sublicense or make the Platform available to third parties except as expressly permitted;
• use the Platform in breach of any third-party terms, including the terms of Google or Meta; or
• misuse any personal data obtained through the Platform.

7. Prospect Data and Your Role as Controller

As between you and Audit It, you are the controller of Prospect Data and any advertising data you connect, and Audit It acts as your processor, processing such data only on your instructions and as described in the Privacy Policy. You are responsible for: establishing a lawful basis for collecting and processing Prospect Data; providing all required privacy notices to Prospects; obtaining any necessary consents; and complying with applicable data protection laws. You must not use the Platform to collect special category data unless you have a lawful basis to do so.

8. Connected Accounts and Third-Party Data

Where you or an authorised account owner connect a Connected Account (such as Google Ads) to generate an Audit, you authorise Audit It to access the relevant data on a strictly read-only basis, solely to produce the Audit. Audit It does not create, edit or modify your campaigns, budgets or account settings. Your use of any Connected Account remains subject to that third party's own terms.

Our handling of data obtained through Google APIs is described in the Privacy Policy and complies with the Google API Services User Data Policy, including the Limited Use requirements:

You may disconnect a Connected Account at any time, as described in the Privacy Policy.

9. Audit Reports — Use and Restrictions

Audits are generated automatically and are provided for informational and advisory purposes only. We do not warrant that any Audit is complete, accurate or error-free, and Audits should not be relied upon as professional advice.

Where an Audit relates to a Prospect, you may use the resulting Audit Report only for the purpose of your engagement, or proposed engagement, with that Prospect. You must not:

• republish, sell or redistribute Audit Reports or the underlying data to unrelated third parties;
• aggregate or repurpose data obtained from a Connected Account to create benchmarking, market-analysis, training or marketing materials; or
• share an Audit Report other than with the relevant Prospect or authorised account owner.

You may export Audit Reports as a PDF from within your authenticated account. Exported copies are held under your control and responsibility as controller; you must keep them secure and use them consistently with these Terms and applicable law. We do not provide public or unauthenticated links to Audit Reports.

10. Intellectual Property and Feedback

We and our licensors own all rights in and to the Platform, including its software, design, branding and content. We grant you only the limited rights expressly set out in these Terms. You retain ownership of the data and content you submit, and you grant us a non-exclusive licence to host, process and use it as necessary to provide the Platform and as described in the Privacy Policy. You must not remove any proprietary notices or use our branding without our prior written permission.

If you provide feedback, suggestions or ideas about the Platform, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or obligation to you. We may use aggregated, de-identified usage statistics about how the Platform is used — excluding any data obtained from a Connected Account and the content of Prospect Data — to operate, secure and improve our services.

11. Confidentiality

Each party may have access to the other's Confidential Information. The receiving party will: use the other's Confidential Information only to exercise its rights and perform its obligations under these Terms; protect it using at least reasonable care; and not disclose it except to its personnel, professional advisers and contractors who need it and are bound by confidentiality obligations.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, was lawfully known to it before disclosure, is independently developed without use of the Confidential Information, or is lawfully obtained from a third party. A party may disclose Confidential Information where required by law or court order, giving the other reasonable notice where lawful to do so. These confidentiality obligations continue during the term and for three years afterwards, and for as long as the information remains a trade secret or personal data.

12. Data Protection and Security

Our processing of personal data is described in our Privacy Policy, which forms part of these Terms. Where Audit It processes Prospect Data or advertising data on your behalf, it does so as your processor, and the data-processing terms in the Privacy Policy apply. Each party will comply with applicable data protection laws.

We maintain appropriate technical and organisational security measures as described in the Privacy Policy. For Customers that require one, we make available a Data Processing Agreement (DPA) incorporating the terms required by Article 28 of the UK GDPR and identifying our subprocessors; where signed or otherwise accepted, the DPA forms part of these Terms and governs our processing of personal data on your behalf.

13. Representations, Warranties and Compliance with Laws

Each party represents and warrants that it has the authority to enter into and perform these Terms. Each party will comply with all laws applicable to its use or provision of the Platform, including data protection laws, anti-bribery and anti-corruption laws (including the UK Bribery Act 2010), applicable trade sanctions and export-control laws, and the UK Modern Slavery Act 2015 where applicable.

You further represent and warrant that you have all rights, lawful bases and consents necessary for the Prospect Data and Connected Account data you process through the Platform, and that your use of the Platform will not infringe the rights of any third party or breach any applicable law.

14. Service Availability and Support

We aim to keep the Platform available but do not guarantee that it will be uninterrupted or error-free. We may suspend access for maintenance, security or legal reasons. We are not responsible for downtime or failures caused by factors outside our reasonable control or by third-party services, including hosting providers and Connected Account providers.

We provide customer support by email at contact@auditit.io on a commercially reasonable basis during normal United Kingdom business hours. We do not currently offer a contractual uptime service-level commitment; any specific service levels will apply only if separately agreed in writing.

15. Disclaimers

To the fullest extent permitted by law, the Platform and all Audits are provided "as is" and "as available", and we exclude all implied warranties, conditions and terms. Audits are advisory only and do not constitute professional, legal, financial or marketing advice.

Any beta, preview or early-access features are provided on an "as is" basis, may be changed or withdrawn at any time, and are excluded from any warranties or service commitments.

16. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Subject to that:

• we are not liable for any indirect, special or consequential loss, or for loss of profits, revenue, business, data or goodwill; and
• our total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the total fees you paid to us in the 12 months immediately before the event giving rise to the claim.

17. Indemnity

You agree to indemnify and hold us harmless against any claims, losses, damages, liabilities and reasonable costs (including legal fees) arising out of or in connection with your breach of these Terms, your misuse of the Platform, or your unlawful collection, use or sharing of Prospect Data or advertising data.

18. Suspension and Termination

You may cancel your subscription at any time to prevent the next renewal. We may suspend or terminate your access if you breach these Terms, fail to pay fees when due, or use the Platform unlawfully or in a way that risks harm to us, other users or third parties.

On termination, your right to use the Platform ends, and we will handle your data in accordance with the Privacy Policy, including deleting personal data within the retention periods stated there (for example, account data within 90 days of closure). Provisions that by their nature are intended to survive termination — including the sections on Audit Report use and restrictions, Intellectual Property and Feedback, Confidentiality, Limitation of Liability, and Indemnity — will survive.

19. Force Majeure

Neither party is liable for any failure or delay in performing its obligations (other than payment obligations) where the failure or delay results from events beyond its reasonable control, including acts of God, failure of utilities or telecommunications, internet or hosting-provider outages, cyber-attacks, epidemics or pandemics, government action, or industrial action. The affected party will take reasonable steps to mitigate the effects of the event.

20. Changes to These Terms or the Platform

We may update these Terms or the Platform from time to time. We will post updated Terms with a revised effective date and, where changes are material, take reasonable steps to notify you. Your continued use of the Platform after the changes take effect constitutes acceptance of the updated Terms.

21. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without affecting any mandatory legal protections available to you in your country of residence.

22. General

• Entire agreement. These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and us regarding the Platform and supersede any prior agreements.
• Relationship of the parties. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the parties.
• Assignment. We may assign or transfer these Terms to an affiliate or successor (for example, in connection with a merger or sale of our business). You may not assign your rights or obligations without our prior written consent, which will not be unreasonably withheld.
• Subcontracting. We may use subprocessors and subcontractors to provide the Platform, as described in the Privacy Policy, and remain responsible for their performance.
• Waiver and severability. No failure or delay in exercising a right is a waiver of it. If any provision is found to be unenforceable, the remaining provisions continue in full force.
• Third-party rights. Except as expressly stated, a person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.
• Notices. Notices must be in writing. Notices to us should be sent to contact@auditit.io; notices to you may be sent to the email address associated with your account. Notices are deemed received when sent, unless the sender receives a delivery-failure message, except that this does not apply to the service of legal proceedings.

23. Contact

Provider: Audit It Limited (Company No. 17258971), 19A Singleton Court, Wonnastow Road, Monmouth, NP25 5JA, United Kingdom.

Email: contact@auditit.io.

Last updated: 5 June 2026.